Privacy Policy | ADU Builders & Contractors

1. Introduction

ADU Builders & Contractors ("we," "us," or "our") operates the website adubuildersandcontractors.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This Service is operated by Be Curious Labs LLC, a Florida limited liability company.

2. Information We Collect

Information You Provide

Account Information: When you claim a business listing, we collect your name, email address, and phone number.
Contact Form Submissions: When homeowners submit a quote request, we collect their name, email, phone number, and message.
Communication Preferences: Your opt-in choices for email and SMS notifications.

Information from Public Records

Contractor listings are sourced from publicly available state licensing board records, including the California Contractors State License Board (CSLB) and the Florida Department of Business and Professional Regulation (DBPR). This information includes business names, license numbers, license types, and publicly listed business addresses and phone numbers.

Automatically Collected Information

IP address and browser type
Pages visited and time spent on the Service
Referring website addresses

3. How We Use Your Information

To operate and maintain the Service
To connect homeowners with licensed contractors via lead/quote requests
To send transactional notifications about leads and account activity
To send SMS notifications to contractors who have opted in during the listing claim process
To improve and personalize your experience
To comply with legal obligations

4. SMS/Text Messaging

When contractors claim their business listing, they may opt in to receive SMS notifications about new lead/quote requests. By checking the SMS opt-in box during the claim process, you consent to receive transactional text messages from us at the phone number you provide.

Message frequency: Messages are sent only when a homeowner submits a quote request for your business. Typical frequency is 0-10 messages per month.
Message and data rates may apply.
Opt-out: You can opt out at any time by replying STOP to any message, or by updating your notification preferences in your dashboard.
Help: Reply HELP for assistance, or contact us at hello@becuriouslabs.com.
We do not send marketing or promotional messages via SMS.
Consent to receive SMS is not a condition of purchasing any goods or services.

5. Sharing Your Information

We may share your information in the following situations:

Lead delivery: When a homeowner submits a quote request, their contact information is shared with the relevant contractor.
Service providers: We use third-party services for email delivery (AWS SES), SMS delivery (Telnyx), payment processing (Stripe), and authentication (Auth0).
Legal requirements: If required by law, regulation, or legal process.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Lead data is retained for up to 90 days unless unlocked by the contractor. You may request deletion of your data at any time.

8. Your Rights

You have the right to:

Access, correct, or delete your personal information
Opt out of SMS notifications at any time
Opt out of email communications
Request a copy of data we hold about you

To exercise these rights, contact us at hello@becuriouslabs.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Be Curious Labs LLC
Email: hello@becuriouslabs.com
Website: adubuildersandcontractors.com